Effective communication with customers as tool for sales increase
Equip top and middle managers with the tools, strategies, and mindset to lead with effectiveness and efficiency in medium and large team environments with our comprehensive training program. Here’s what participants can expect:
- Strategic Leadership and Visionary Management: Explore the principles of strategic leadership, vision-setting, and organizational alignment to inspire and guide teams towards achieving strategic objectives and long-term success.
- Resource Allocation and Optimization: Learn techniques for resource allocation, budgeting, and optimization to maximize efficiency, minimize waste, and ensure the optimal utilization of available resources in support of organizational goals.
- Performance Management and Accountability: Develop skills in performance management, goal-setting, and accountability to establish clear expectations, track progress, and drive results through effective performance measurement and feedback mechanisms.
- Change Management and Adaptability: Navigate organizational change effectively by fostering resilience, agility, and adaptability within the team, promoting a culture of innovation, learning, and continuous improvement in response to changing market dynamics and business environments.
By the conclusion of this training program, top and middle managers will have the leadership capabilities, strategic insights, and operational acumen to lead their teams with excellence, drive organizational success, and adapt to evolving challenges and opportunities.
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INTRODUCTION:
With over 20 years of experience in Commercial and Agro Banking, Rural Development and Blended Finance, Advisory Services and Consultancy, Knowledge Management, Extension Services Development, Management in outstanding Companies and agencies like Bank of Georgia, EBRD Small Enterprise Program, Rural Development Agency, UN International Fund for Agricultural Development, and others. Within those professional years, I acknowledged experience in Commercial and Ago lending sales, Retail Sales, building customer and employee oriented learning and training system in line with organizational culture, Management of medium and big teams maximum up to 500 employees, Rural Value chain Development and blended finance, transformation management while transforming Rural Development Agency to European Accredited Paying Agency, consultancy and serving as Practical Independent Sector Expert to diverse teams, Agricultural Extension Services Development, and other competencies.
EDUCATION:
Dual MBA, Business Administration, 2012-2015, Caucasus University, Georgia and Grenoble Ecole de management, France;
Master’s Degree in Economics, 2001 - 2003 - Ivane Javakhishvili Tbilisi State University (TSU), Georgia;
Bachelor Degree in Economics, 1997 – 2001 Ivane Javakhishvili Tbilisi State University (TSU), Georgia;
Summary of Some Last Positions:
Director of Rural Development Agency (RDA), Ministry of Environmental Protection and Agriculture (MEPA);
Credit Advisor, EBRD Small Enterprise Lending Program;
Deputy Director of Department of Commercial and Agro lending at Bank of Georgia;
Head of Department of Knowledge Management at bank of Georgia;
Independent Expert on diverse Assignment on Access to finance, Agri Trade Stimulation, Blended finance, and other topics.